Date January 21, 2009
Time 600 PM - 8:00 PM
Place: Crevier BMW
           "The Underground Vault"
           1500 Auto Mall Drive
           Santa Ana, CA 92705


PANEL DISCUSSION

The Connoisseurship Experience: Offering Something To Your Clients That Money Can't Buy
Everyone wants tofeel special. Those of high net worth have grown to expect special treatment. Delivering that "Connoisseurship Experience" is what turns a client or customer into a friend - - or at least a loyal client or customer!

From clothing to travel to hospitality, nothing says"Luxury" like a one-of-a-kind experience. Delivering that experience can be as subtle as knowing a client's preferences and providing them without being asked - - or as extravagant as offering a behind the scenes tour, access to celebrities, or a preview to a show.

What types of connoisseurship experiences are others offering? What resonates well with clients? How can you leverage your current relationships with other brands to provide special experiences to your clients? Our esteemed panelists will offer insight:

PANEL

Steve Sims, Owner, Bluefish

Patti Perez, Leisure Sales Manager, Resort at Pelican Hill

Jason Gonella, VP Premium Seating, AEG (Staples Center)

SPONSORS

Crevier BMW
Our Dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Take a moment to read the info below and find out what makes us an exceptional place to buy or service your automobile. Year after year, CREVIER BMW has earned the distinction of being the most awarded BMW dealership in the United States. And, from the beginning, CREVIER BMW has stood out from the competition with a unique business approach of treating everyone like family andsteadfast commitment to supporting the community. Throughout the years, the late Bob Crevier and Don Crevier have been actively involved with several of community outreach programs and giving back to the community that has been so wonderful to them is a true labor of love.